FAQs
🛡️ General Company & Ordering
What is Robb Safety Supply Company?
Robb Safety Supply Company is an online retailer specializing in high-quality personal protective equipment (PPE) and workplace safety gear for businesses across industries.
Do you sell to individuals or only businesses?
We serve both individuals and businesses, with bulk discounts and restock solutions available for larger organizations.
Is your website available 24/7?
Yes! You can browse, compare, and order safety gear anytime through our user-friendly eCommerce platform.
Do you offer product comparisons?
Yes, each product page includes detailed specifications and allows for easy side-by-side comparison.
Do you offer customer support?
Absolutely. Our safety specialists are available to assist with product selection, compliance inquiries, and custom quotes.
🚧 Personal Protective Equipment (PPE)
What types of PPE do you carry?
We stock hard hats, safety goggles, gloves, high-vis clothing, respirators, ear protection, and more.
Are your hard hats ANSI-certified?
Yes, all of our hard hats meet or exceed ANSI standards for impact and penetration protection.
Do you sell NIOSH-approved respirators?
Yes, including N95, half-face, and full-face respirators.
What gloves are best for cut protection?
Our cut-resistant gloves are ANSI-rated and designed for industries like construction, warehousing, and manufacturing.
Do you offer high-visibility safety vests?
Yes, we carry Class 1, 2, and 3 high-visibility vests for every jobsite condition.
🧯 Emergency & First-Aid Supplies
Do you sell OSHA-compliant first-aid kits?
Yes, our kits meet or exceed OSHA and ANSI Z308.1 standards.
What’s included in a workplace first-aid kit?
Typical items include bandages, burn cream, antiseptics, CPR masks, eyewash, and trauma pads.
Can I get restock reminders for medical supplies?
Yes, we offer automatic restock notifications for essential items.
Are your kits suitable for service vehicles?
Yes, we have compact kits ideal for mobile teams and fleet vehicles.
Do you sell refills for first-aid kits?
Absolutely—refill packs are available to keep your kits up to date.
🔒 Fall Protection
What types of fall protection do you sell?
We carry harnesses, lanyards, anchors, lifelines, and complete fall arrest systems.
Are your fall protection products OSHA-certified?
Yes, they comply with OSHA 1926 Subpart M and ANSI Z359 standards.
Do you offer full fall arrest kits?
Yes, including harness, lanyard, and anchor points.
Can you help with fall-protection system setup?
Our support team can provide guidance on selecting and configuring fall systems for your site.
What’s the weight capacity for your harnesses?
Most of our harnesses support up to 420 lbs., but specifications are listed on each product page.
🚦 Traffic Safety & Control
Do you offer traffic cones and barricades?
Yes, we stock cones, cone bars, delineators, Type I–III barricades, and more.
Are your cones MUTCD-compliant?
Yes, our traffic control products meet MUTCD requirements for road safety.
Can I buy LED lighting for nighttime visibility?
Yes, we offer rugged LED work-zone lights and beacons for low-light conditions.
Do you carry portable speed bumps?
Yes, we sell interlocking, high-durability speed bumps for temporary or permanent installation.
Are collapsible traffic cones available?
Yes, they’re great for compact storage and quick deployment.
🔥 Fire & Gas Safety
What fire protection products do you carry?
Fire extinguishers, blankets, cabinets, alarms, and signage.
Are your extinguishers compliant with NFPA standards?
Yes, all extinguishers meet NFPA 10 standards and are UL-rated.
Do you sell gas-detection monitors?
Yes, including single and multi-gas detectors for CO, H2S, O2, and combustible gases.
How often should gas monitors be calibrated?
Most models should be bump-tested daily and calibrated monthly or as per manufacturer guidelines.
Do you offer wall-mounted fire extinguisher cabinets?
Yes, we offer both surface-mounted and recessed options.
🚚 Shipping & Returns
How fast is your shipping?
Most orders ship within 1–2 business days from U.S. warehouses.
Do you offer free shipping?
We offer free shipping on qualifying orders and promotions throughout the year.
Can I track my order?
Yes, tracking information is sent via email once your order ships.
Do you ship nationwide?
Yes, we ship across the U.S., including Hawaii and Alaska.
What is your return policy?
We accept returns within 30 days for unused items in original packaging.
💼 Business & Compliance
Can you help ensure OSHA compliance?
Yes, our team can recommend OSHA-compliant products for your specific industry.
Do you offer bulk-order discounts?
Yes, volume pricing is available for most items—just contact our team.
Can I request a custom quote?
Absolutely. Use our contact form or call for a tailored quote.
Do you sell to government or municipal buyers?
Yes, we work with government agencies and provide procurement documentation.
Are your safety data sheets (SDS) available online?
Yes, SDS documents are available for applicable products upon request.
🛠️ Product & Technical Support
Can I get help choosing the right product?
Yes, our experts are ready to assist with selecting the right gear for your worksite.
Do your product pages list certifications?
Yes, certifications, specifications, and compliance details are clearly listed.
Are customer reviews available?
Yes, verified customer reviews are visible on most product pages.
Do you offer product manuals or user guides?
Yes, downloadable manuals are available when applicable.
Can I request a sample product?
Samples may be available for bulk orders—contact us to inquire.
🧾 Account & Inventory Management
Can I set up a business account?
Yes, business accounts offer added features like bulk pricing, order history, and restock alerts.
Can I view my past orders?
Yes, account holders can access their full order history.
Do you offer subscription restocks?
Yes, you can schedule recurring shipments of frequently used items.
How do I manage inventory for multiple locations?
Our business accounts allow inventory tracking and reordering across multiple job sites.
Do you offer integration with inventory software?
Yes, we can support integrations for qualified business customers—contact us to learn more.
